Terms and Conditions

1. Services

Catalyst Growth Agency provides digital marketing, growth strategy, analytics, and related services to businesses. Our specific services include but are not limited to:

• Growth marketing and paid acquisition
• Conversion rate optimization
• Analytics and attribution modeling
• Strategy and consulting services
• Creative and brand development
• Marketing technology implementation

The specific scope of services will be defined in individual service agreements or statements of work.

2. Engagement Terms

Service Agreements

All client engagements are governed by a separate service agreement or statement of work that outlines the specific services, deliverables, timelines, and fees. These Terms supplement but do not replace those agreements.

Minimum Engagement

Our standard minimum engagement period is three months, unless otherwise agreed in writing. This allows sufficient time to implement strategies, gather data, and optimize for results.

Cancellation

Either party may terminate services with 30 days written notice. Client remains responsible for payment of all services rendered through the termination date, including any outstanding invoices.

3. Fees and Payment

Service Fees

Fees for our services are specified in the applicable service agreement. Unless otherwise stated, fees are billed monthly in advance and are non-refundable.

Payment Terms

Invoices are due within 15 days of receipt unless otherwise agreed. Late payments may incur a monthly interest charge of 1.5% (or the maximum allowed by law, whichever is less).

Ad Spend and Third-Party Costs

Our service fees are separate from advertising spend, software subscriptions, and other third-party costs required to execute services. Client is responsible for all such costs unless otherwise agreed.

4. Client Responsibilities

To enable us to deliver effective services, Client agrees to:

• Provide timely access to necessary accounts, platforms, and data
• Respond to requests for information and approvals in a timely manner
• Provide accurate and complete information about your business
• Maintain appropriate user access and permissions
• Review and approve deliverables within agreed timeframes
• Comply with all applicable laws and platform policies

5. Intellectual Property

Client Materials

Client retains all rights to materials, content, and intellectual property provided to us. Client grants us a license to use such materials solely to deliver the agreed services.

Deliverables

Upon full payment, Client owns all custom creative assets, content, and deliverables created specifically for Client as part of the engagement. We retain ownership of our proprietary methodologies, frameworks, tools, and templates.

Portfolio Rights

We may use Client's name, logo, and general description of services provided as a case study or portfolio piece, unless Client opts out in writing.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the engagement. This obligation survives termination of the agreement.

Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party, (b) was already known to the receiving party, or (c) is independently developed without use of confidential information.

7. Warranties and Disclaimers

Our Warranties

We warrant that we will:

• Perform services in a professional and workmanlike manner
• Use qualified personnel with appropriate expertise
• Comply with all applicable laws and regulations

Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. We do not guarantee specific results, as marketing outcomes depend on numerous factors beyond our control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT FOR SERVICES IN THE THREE MONTHS PRECEDING THE CLAIM.

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Third-Party Services and Platforms

Our services often involve third-party platforms (Google, Meta, LinkedIn, etc.). We are not responsible for:

• Changes to third-party platform policies, algorithms, or pricing
• Platform outages, bugs, or technical issues
• Account suspensions or policy violations by the platform
• Accuracy of third-party data and reporting

Client must maintain compliance with all applicable platform terms and policies.

10. Performance and Results

While we work diligently to achieve the best possible results, marketing outcomes depend on numerous factors including market conditions, competition, product quality, pricing, and client execution. We do not guarantee specific results, rankings, traffic levels, conversion rates, or revenue outcomes.

Any projections or estimates we provide are based on historical data and assumptions and should not be considered guarantees of future performance.

11. Indemnification

Client agrees to indemnify and hold harmless Catalyst Growth Agency from any claims arising from:

• Client's breach of these Terms or applicable service agreement
• Client's violation of any law or third-party rights
• Client materials or content provided to us
• Claims that Client's products or services are defective or harmful

12. Compliance with Laws

Client represents and warrants that its business operations and the products/services being marketed comply with all applicable laws, including consumer protection laws, advertising regulations, and industry-specific requirements.

13. Force Majeure

Neither party shall be liable for failure to perform due to causes beyond their reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, or government actions.

14. Dispute Resolution

Informal Resolution

In the event of any dispute, the parties agree to first attempt to resolve the matter through good faith negotiation between senior representatives.

Binding Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association.

Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.

15. General Provisions

Entire Agreement

These Terms, together with any applicable service agreement, constitute the entire agreement between the parties and supersede all prior communications and agreements.

Modifications

We may update these Terms from time to time. Material changes will be communicated to active clients via email. Continued use of our services after changes constitutes acceptance.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Assignment

Client may not assign these Terms or any service agreement without our prior written consent. We may assign our rights and obligations to any affiliate or successor.

No Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

16. Contact Information

For questions about these Terms, please contact us: